Our Partners ensure business value for our customers
We are strictly quality minded – also when it concerns our business partners.
We are looking for business partners
Are you a consultant or IT service provider within Marketing, Sales & CRM?Learn more here...
Our authorized Partners are local Consulting and IT services companies who are selected for their high quality services.Their services are typical directly related to the design, configuration and support of your MarketPort solution as listed below. However, they can also offer you other related services such as process design, content migration, development of Marketing and CRM activities (online/offline communication elements), website development etc.
Services offered by our partners include:
Business Consulting services
Our business partners are close to your business and perhaps they know you already. Therefore, we recommend that you use our business partners to help you decide the specific solution design (eg. choice of modules and features, user access rights) and possible system integration and development needs. MarketPort enables you to "cut corners" compared with how you probably operate today. In order to maximise the benefits of our MarketPort solution, we therefore recommend that you also perform a process analysis & redesign.
Closely supported by our central service team, it is our business partners who quickly and effectively configure your solution in close cooperation with you. The business partner can also help you to structure and migrate the marketing content, and integrate MarketPort with other systems like CRM, ERP and eCommerce.
MarketPort is intuitive and easy to use. However, you can only underestimate the positive impact our “Train-the-trainer” program has on the adoption curve in a large organisation. Therefore, we and our partners offer online sessions combined with different education sessions both at our office premises and your premises..
Local customer support
Our business partners are trained MarketPort practitioners and handle your local 1st level customer support. In this way, you can help quickly and in the language you prefer. Technical issues and system bugs are escalated through the business partner to the central support team.